Can I upgrade at any time and how does it work?
Yes. You can upgrade at any time.
Once I place my order, how much time will it take to set up my account ?
All our order processing begins instantly once the account fee is released from our side during normal working hours. If you pay by credit card it will take 24- 48 hrs for the first order to be executed as risk checks will take minimum 24 hrs. Subsequent orders can be executed within normal order execution time. If you pay thorough account to account transfer / NEFT / Cash / Cheque, order execution will be initiated only on reflection of your account fee at our side.
How do I get support from Ovate Hosting ?
Ovate Hosting offers expert support in multiple channels such as tickets, online chat, videos, exhaustive knowledge base. Tickets will be quickest way to get support. Once a ticket is created, allow enough time to resolve your issue completely. You can track your ticket status via chat after allowing enough time to resolve your issue. Status of the tickets or support request can availed via phone during normal working hours.
What are the payment methods available with Ovate Hosting..?
We accept payments through wide range of payment methods such as credit card payments, account to account fund transfer, pay pal
Are your servers Linux-, or Windows-based?
Linux and Windows
Do you offer a web-based control panel for my site?
Yes We Offer Easy Control Panel Like CPanel and Plesk
Is there a limit on how many emails can be sent per hour ?
Yes, you can send 500 mails per hour. Mailing should be strictly for business purpose and cannot be used for bulk mailing or spamming / unsolicited mailing. Please learn more about our mailing policy.
Can I purchase additional bandwidth or disk space?
Yes You can Purchase By Upgrading the Package.
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